4 Questions To Ask Your Roofer

Johnston & Johnston Restoration • May 5, 2024

When it's time to repair or replace your roof, choosing the right professional is crucial. Your roof is your home's primary defence against the elements and its condition affects your property's overall safety and value. To ensure you select a roofer who is thoroughly vetted and up to the task, you should consider asking several key questions. This blog post will explore these essential queries, helping you make an informed decision.

1. Do You Offer A Comprehensive Inspection Before Providing A Quote?

Understanding the scope of your roofing project is essential and it begins with a thorough inspection.


Detailed Examination: A comprehensive roof inspection should assess all aspects of your roof's condition.


  • Check for signs of wear and tear
  • Identify any potential leaks or structural concerns
  • Evaluate the condition of roofing materials and underlayment


Report and Quote: Following the inspection, a detailed report should be provided along with an accurate quote.


  • Transparency about any issues discovered
  • Explanation of necessary repairs or replacement
  • An itemised quote that outlines costs for materials and labour

2. Are You Licensed And Insured?

Choosing a licensed and insured roofer is non-negotiable for homeowners who value professionalism and security.


Licensing Information: A valid licence is a hallmark of a reputable roofer.


  • Confirms adherence to local building codes and standards
  • Indicates a level of professional training and expertise


Insurance Coverage: Ensures both you and the workers are protected in case of accidents or property damage.


  • Workers' compensation for on-the-job injuries
  • Liability insurance for any damages to your property during the work

3. How Long Have You Been In Business?

The longevity of a roofing company can be a strong indicator of its reliability and quality of work.


Years of Operation: A business that has stood the test of time likely provides good service.


  • Discuss the number of years in business
  • Talk about community roots and local involvement


Past Projects and Reviews: Insight into past projects can guide your decision.


  • Showcase testimonials and feedback from previous clients
  • Provide examples of completed work, ideally with before and after photos

4. What Questions Should I Ask A Roofer?

Arming yourself with the right questions is the best way to evaluate a potential roofer.


Scope of Work:


  • "What specific work will be included in the project?"
  • "How will surrounding areas be protected during the job?"


Timeline and Staffing:


  • "What is the estimated timeline for completion?"
  • "Who will be performing the work and what is their experience?"


Warranty and Follow-up:


  • "What warranties are offered on materials and labour?"
  • "How do you handle any issues that may arise post-completion?"

Get Started On Your Roofing Project With Our Team

At Johnston & Johnston Restoration, we pride ourselves on meeting your roofing needs with professionalism and precision. Our commitment to quality and customer satisfaction is crucial, ensuring that your roofing project is handled expertly from start to finish. Don't hesitate to connect with our roofers on the Gold Coast today and take the first step towards securing a safe and robust roof for your home.

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